Comment of the Month
Sandra B. had a simple suggestion for us…
“Have scheduled pickup times”
We absolutely realize how much easier it would be to have scheduled pickup times for our clients to plan around, but we can’t do it because we won’t make promises we can’t keep. When your vehicle is in for service it’s here with about 30 other vehicles with their own needs. We can and do juggle all these successfully, but with that many opportunities for things to go wrong we can’t promise precisely when each would be done, or service any of them on a while-you-wait basis or in short time windows. We can’t promise exactly when your vehicle will be done, but we can promise that we’ll call you as soon as we can know. For a more detailed answer, please check out “Why do we need your car for the whole day?” (one of this month’s Feature articles) that goes a little deeper.
New addition to our rock gallery
Tom swung by the other day with a new addition to our lobby rock gallery, and you just have to see it! It’s a piece of quartz about 8” high that’s got a pocket of air and water that’s been trapped inside for millions of years. Check out this video for now, but ask about the rock next time you’re in… Charles will gladly get it out and show you!
We have a couple ongoing offers you might find valuable…
Carbon Neutral Program–
Our company’s commitment to the environment led us to partner with Bonneville Environmental Foundation to create our Carbon Neutral Program in 2007. Client members offset the carbon production of their vehicles for one year AND save 10% on Labor Charges here at the shop! It’s a win for you AND our environment and it’s been very successful… since we instituted the program our members have prevented over 1.9 MILLION POUNDS of carbon from being dumped into our air!
Referral Reward Program–
Year after year, referrals from our existing clients are our greatest source of new clients, so we’ve tried hard to think of some way to appropriately reward people for their referrals. Our solution is our Referral Reward Program, where we make donations to the non-profit group of your choice to say ‘thanks’ for your generous referrals. Here’s how it works…
And just a couple other things to know…
Your reviews and referrals matter
We’re constantly grateful for the supportive and loyal clients we’ve developed over the years. Your comments and appreciation keep us on the right road to providing the superior automotive service you deserve. Your reviews and referrals are not only the highest compliments we can receive, but they’re the lifeblood of our new business. If you like what you’ve found at Tom Dwyer Automotive Services, please tell a friend or write a review on Yelp, Google, or the review site of your choice. Thank you!
Latest Automotive Recalls
Automobiles are just like any other product; occasional flaws in manufacture or design can cause problems once they leave the factory. When an issue is identified the manufacturers and government work hard to bring the vehicles back in for refit or repair, but not all recalls make the front pages. The National Highway Traffic Safety Administration maintains a constantly updated list of recalls from every manufacturer.
