Tom Dwyer Automotive Services collects only the information required to operate our business, communicate with clients, and deliver automotive services. Data is obtained through service appointments, website forms, phone calls, emails, and in-person interactions. Typical information includes name, contact details, vehicle information, service history, and payment details processed through secure third-party systems.

We use this information to schedule and manage appointments, provide estimates, communicate about vehicle status, maintain service records, process payments, and support ongoing customer relationships. We do not sell, rent, or trade personal information to any outside parties. Information may be shared with service partners only when necessary to complete work requested by the customer or to meet legal obligations.

Website and digital systems may collect basic technical data such as IP address, browser type, and pages visited for the purpose of site security, performance analytics, and fraud prevention. Cookies may be used to maintain session behavior and improve site functionality. None of this data is used to track individuals across unrelated sites.

Customer information is stored in secure systems with restricted access. Retention occurs only as long as needed for business, service history, accounting requirements, or legal compliance. Individuals may request access to their information or ask for corrections.

This policy may be updated if our practices or applicable laws change. Continued use of our website or services indicates acceptance of the current version.